Community Wellbeing and Safety

Volunteer Community Steward

The role of the Volunteer Community Steward (VCS) is to work alongside and support the Community Safety Host (CSH) at the Crossways in Common facility to steward a safe environment for both those accessing services in the building, as well as those who arrive in the space seeking services that are not available at the location. This is a role of community connecting.

Why Become a Volunteer?

In this role, you will:

  • Gain new experience!
  • Contribute to your community and relationship building.
  • Contribute to the overall wellbeing of the West Broadway community.
  • Have paperwork signed to receive the Rewarding Volunteers Benefit if you are eligible through EIA Disability.

Key responsibilities

  • Greet all visitors, providing them with guidance, directions or information
  • Collaborate with the Community Safety Host (CSH) to support individuals facing challenges or who are otherwise in a state of crisis
  • Assist the CSH with directing people to internal and external resources as needed
  • Listen to people and build relationships within the community
  • Support the CSH during larger incidents (to be defined), or while de-escalating before something evolves to an incident; in line with safe work procedures
  • Perform any task requested by the CSH within the scope of a supporting role
  • Distribute resources such as basic needs supplies and brochures, etc. from different organizations
  • Occasional support assembling harm reduction kits
  • Occasional support receiving donations for different organizations


An ideal candidate will bring some or all of the following:

  • Lived experience as a community member who has faced systemic barriers
  • Interest in community support or community safety
  • Lives or has connection to the West Broadway Community
  • Interest in working in a collaborative team environment
  • Approachable, calm, friendly demeanor
  • Values inclusion, harm reduction, cultural safety, and a strength-based approach

If you are interested in this volunteer position, send an email with a bit of information about yourself to [email protected], call 204-774-7201 or visit WBCO’s office at 222 Furby Street.